Brick Pizzeria

Reviews about Brick Pizzeria

• 5 / 5

  By Allen Meringolo
  I dined at Brick in San Clemente last week. I ordered the veggie pizza. The ingredients were fresh, the crust was thin, and the food was prepared very well. It was a great meal. My date also really enjoyed her meal. There is a great vibe to the restaurant. The food is on the higher end for the menu they are serving but if you are someone who values quality and dining experience, Brick is the place for you.
  
  Yet the main reason I am writing this review is because as I was paying for my bill, the waiter accidentally ran my debit card for the incorrect amount - the meal was $44 and he ran it was $97. I noticed this and pointed it out. The waiter, who was a professional who takes pride in his job, was extremely apologetic and voided the transaction immediately and ran my card for the correct amount.
  
  He mentioned the $97 might show up on my card as a pending transaction and just to keep an eye on it and give them a call if there are any issues. As a college student who was traveling for the summer, $97 is not an immaterial amount to have sitting on my account so I was slightly worried. I wanted to be sure it would clear off.
  
  I called the restaurant the next afternoon and explained the situation to one of the staff members working. He said their general manager would give me a call. He did and was very receptive and listened to my concerns. He said he was going to let the accountant / bookkeeper know and I would hear from him. The next morning I got a call from the bookkeeper and he explained that there was nothing they could do from their end but that it should clear off my account soon.
  
  It did two days later. I was impressed with the entire staff's responsiveness and care of their customers. I spent a mere $44 and am probably never going back there again as I am from the east coast. But they made sure to listen to my concerns and solve the problem.
  April 29, 2017
• 5 / 5

  By Brenda Sadler
  Best place ever
  Love the food, atmosphere and service
  October 22, 2016
• 3 / 5

  By Nathan Buckley
  Wood fired brick oven pizza. Nothing special or spectacular. I had their lunch special, it was a Cesar salad, margarita pizza, and a scoop of gelato for $17. The margarita pizza was fine but there was too much sauce and the crust wasn't all that great. The pizza is served with dried oregano, Parmesan, and chili oil.
  September 29, 2016